Policy Statement
Our aim is:
- To provide a good level of service to all our patients with direct access to a Doctor and Nurse in pleasant surroundings with helpful and courteous staff
- To maintain the health of every patient by providing Health Checks
- To promote health awareness and provide those who require treatment, with an appointment on the same day or within 24-48 hours
- Patients requesting URGENT treatment will be seen on the same day
- To provide direct access to Maternity services
- To provide referrals where necessary to Hospital Services and other Health Professionals
- Provide access to physiotherapy services
- To provide information and access to records whenever necessary, within the confines of the present law
- To keep patient information confidential and to treat each patient as an individual
- Display a Patient Charter and provide the means by which patients can make a complaint